WoW News

Battle.net Mobile App Authenticator Restoration Issues

Blizzard has made a new post confirming issues with the authenticator restoration process, which is currently being worked on. It's unclear exactly how widespread the issue is, though players having difficulties restoring the authenticator should keep an eye on the thread.

Hey everyone. We are aware of the ongoing issue when users are trying to restore their authenticator. Fixing this is our top priority at the moment. Very sorry for this inconvenience, we know it’s annoying.

In the meantime, please visit https://account.battle.net/recovery/en/ to begin your authenticator restore process if you can.

Please follow up in this thread if y’all have any further questions. Happy to add additional clarity if needed. Will post timeline updates here as well when we have them.

Thanks all.

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