Previously, Blizzard announced that there was a hotfix for bugged crafted weapons that could not be upgraded with Ascendant Voidcores. However, it appears there was a second bug that caused certain weapons to still not be able to be fixed, and a hotfix is being prepared to address it.
We determined that crafted items that were in the process of being recrafted or in a mailbox at the time of the original hotfix could not be targeted by that fix.
A second hotfix that does not have this limitation is currently in the process of being deployed, and impacted items should be upgradable with Ascendant Voidcores shortly (if not already).
