Earlier this week, Blizzard was forced to take down the servers due to issues. During this time, players lost some purchases during this time including some skills and Shaman Totems. They seem to be working on resolving the issues.
With in-game mail that has now gone out to all affected players, we have refunded the cost of skill purchases that were made on Monday, November 9 between 1:17 p.m. PST and 2:17 p.m. PST (8:17-9:17 a.m. on November 10 AEDT) when the WoW: Forever servers experienced issues that caused some players to lose training they purchased.
If you were affected by this issue during that timeframe, check your in-game mail for gold equaling the cost of training that you purchased and lost.
Thank you very much for your patience and understanding.
