We’ve heard and agree with feedback that players have amassed surplus Primal Chaos on their mains while their alts need all the Primal Chaos they can get. With a hotfix that went live about 12 hours ago, we’ve added a method for transferring Primal Chaos to other characters on your account.
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Blizzard on Account-Wide Primal Chaos
Blizzard has released a statement on the recent change to make Primal Chaos transferrable between alts.