WoW News

New Customer Service Phone Hours

Beginning Friday, October 5, our Customer Service department will be answering your phone calls on a new daily schedule. Here are the specifics:

In North America, our Customer Service phone hours are now:

10:00 a.m.–6:00 p.m. Pacific Time for English support
10:00 a.m.–6:00 p.m. Pacific Time for Spanish support
6:00 a.m.–2:00 p.m. Pacific Time for Portuguese support

In Europe, our Customer Service phone hours are now:

10:30 a.m.–6:30 p.m. British Time for all languages
12:30 p.m.–8:30 p.m. Central European Time for all languages

In Australia and New Zealand our Customer Service phone hours are now:

8:00 a.m.–12:30 p.m. local time
5:00 p.m.–11:00 p.m. local time

For more ways to contact Blizzard Customer Service, self-help options, and a complete list of our support phone numbers for every region, visit our Support Contact Information page.

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